Verify and Compare

Verify and compare is a type of verification which compares existing customer details with the ID card details. Follow the steps below to go through the Verify and compare process:

1. Select purpose

Enter the purpose of the customer's visit.
Enter the customer's phone number as reference.
The comment field is optional and can be left blank.

2. Provide customer information

Enter the surname of the customer as seen on the ID card .
Enter the first name of the customer as seen on the ID card .
Enter the date of birth of the customer as seen on the ID card .

3. Provide ID card details

Choose verification mode (online or blended).
Select the country of issue for the ID card.
Select ID type - Ghana card, Passport, Voters ID.
Enter the ID card number and proceed.

4. Perform verification

Ensure that Metric has access to use system's camera.
Make sure customer's face is well fitted into the demarcated region and take photo.
Metric returns identity match result for customer within seconds.

5. If verification fails